The Passive "Copilot" Trap
Your competitors are adding generic chatbots that just answer questions. It creates noise, not utility. Users don't want to chat; they want results.
We help Retail & Ecommerce SaaS (5M-100M ARR) platforms build the "Pillar Features" that reduce churn, justify premium tiers, and build an unshakeable competitive moat — through AI strategy & implementation
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Your competitors are adding generic chatbots that just answer questions. It creates noise, not utility. Users don't want to chat; they want results.
That generative AI feature your team is excited about? If it doesn't directly impact LTV or Platform Retention, it is a vanity metric that burns cash.
You think your options are a slow in-house team ($1.5M/year gamble) or a generic dev shop. Both are too slow. Speed is your only moat.

We architected a "Conversational Commerce" layer for a legacy shopping platform with 2M+ MAU, bypassing the need for a risky full-platform rewrite.
The challenge was a stagnating UX that was bleeding users to newer, faster competitors. We deployed an AI engine that navigates the platform's 150+ API routes and 100k+ SKUs to handle end-to-end shopping journeys in under a minute.

For a high-ticket ecommerce education company, we executed a rapid "SaaS-ification" of their proprietary data. We designed and deployed SupplierHQ, a platform that gives store owners instant cached access to vetted suppliers.
We didn't just build a database; we built a recurring revenue engine. We shipped the MVP in 8 weeks, scaled it to thousands of paying users, and successfully handed the codebase to an in-house team.

Dispute Dine automates the complex chargeback disputes for restaurants on platforms like Uber Eats and DoorDash. We transformed a labor-intensive consulting service into a fully automated SaaS.
We built an engine that ingests order data, applies template-driven dispute logic, generates evidence, and queues filings via background workers—removing the human operator entirely.

Together with Width.ai, we built Pumice, a custom-LLM engine designed for PIM (Product Information Management) and Marketplace platforms.
Most PIMs are just dumb databases. We built a value-add engine that combines text and image embeddings (CLIP) to auto-classify products, detect duplicates, and generate SEO attributes at scale (~2M runs per day).

MicroSegments is a 4-layer reasoning engine we developed that allows SaaS platforms to offer "Agency-Level" strategy as a software feature.
Instead of giving merchants raw data dumps, this engine ingests transactional data (Shopify/Klaviyo) and uses an LLM reasoning layer to identify high-value micro-tribes (e.g., "Ingredient Researchers"). It then autonomously drafts the offers, bundles, and creative angles required to target them.

We developed an exploratory data analysis and churn modeling system for a global retail brand that now serves as the blueprint for "Retention AI" modules in subscription SaaS.
Our models identify high-risk customers 30–90 days before they churn and map them to specific behavioral interventions. We moved beyond simple "at-risk" flagging to prescriptive retention strategies—telling the merchant exactly which offer (fee waiver, education flow) will save the customer.
No wrappers. We build deep engines for the Retail SaaS ecosystem ($5M - $100M ARR).
Merchants are sending generic emails. Segmentation takes hours, yet money is left on the table.
Discover hidden tribes. Read more
Auto-generated campaigns for each segment.
AI dictates exactly what to promote.
Merchants view you as "just a database." They waste weeks on manual entry and miss trends.
Spot viral products via social signals early. Read more
Instant SEO descriptions & attributes.
Merchants fly blind on churn. They don't know who is cancelling or how to save them.
Flag at-risk users 30-90 days early. Read more
Personalized offers that save sales.
AI dunning for failed payments.
Merchants can't trust post-cookie data. Ad spend is a guessing game.
Prescriptive AI for max ROAS.
Auto-briefs for high-performing ads.













We don't build general "AI Wrappers." We build deep, vertical-specific engines for the Retail SaaS ecosystem ($5M - $125M ARR).
Your merchants are stuck sending generic emails that don't convert. They waste hours on segmentation but still leave money on the table.
AI that discovers hidden customer tribes with 10-40% higher LTV. Read more
Automatically generated campaigns tailored to each segment. Read more
AI that tells merchants exactly what to promote to whom.
Your platform becomes the source of your merchants' most profitable campaigns—a feature your competitors can't easily copy.
Book a CallYour platform is seen as just a database. Meanwhile, merchants waste weeks on manual catalog work and miss trends until it's too late.
AI that spots emerging products from social signals months before competitors. Read more
Instant SEO descriptions, attributes, and product data optimization. Read more
Transform from "PIM tool" to "Profit Engine"—giving merchants an unbeatable trend advantage that justifies premium pricing.
Know MoreMerchants are flying blind on churn. They don't know who's about to cancel or what offer will save them.
Identify at-risk subscribers 30-90 days before they cancel. Read more
Personalized save offers that actually work. View Paper
AI-driven dunning that recovers failed payments.
Reduce merchant churn by up to 25% and boost subscription upgrades—making your platform essential.
Read ResearchMerchants can't trust the data. They don't know where to allocate spend for maximum ROAS in a post-cookie world.
AI that prescribes exactly where to spend for maximum ROAS.
Automatic insights and briefs for better-performing ads.
Deliver 10-20% ROAS improvement and provide clarity your competitors can't match.
You know AI is the key to differentiation, but the path forward is unclear.
A $2M strategy deck with zero code shipped.
They identify the problem but leave you stranded without execution.
They build exactly what you spec.
Lacking the market expertise to challenge assumptions or drive revenue.
12-18 months to hire a team.
Another year to ship, and a 73% chance the project fails entirely.
We are not generalists. We are a specialized force that embeds with your team to deliver a strategic AI moat in 90 days.
Our advisory team includes
What's the ROI on a 15% Churn Reduction?
If your platform does $10M ARR, a 15% reduction in churn is $1.5M in saved annual revenue. Our AI engines are designed to deliver a 5-10x return on your investment, turning your product into an indispensable revenue-driver.
We build your strategic AI moat in one quarter, not 18 months.
Here is the business case.
Over the years, we've built and refined a library of retail-specific AI components. When you partner with us, you get battle-tested technology ready to be deployed — not experiments.
Discovers hidden customer tribes your analytics miss. Our 4-layer reasoning engine ingests transactional data from Shopify or Klaviyo—and identifies micro-segments worth 10-40% more LTV.
Identifies at-risk customers 30-90 days early. Goes beyond flagging to prescriptive interventions—telling merchants exactly which offer will save each customer.
Open-source embedding model fine-tuned for retail. Outperforms general models by 80%+ on product matching, taxonomy standardization, and inventory migration.
Automatically creates dynamic product bundles that increase AOV and ACV. Combines LLM reasoning with our retail embeddings to suggest complementary products and generate bundle marketing copy.
Transforms PIMs from passive databases into profit engines. Auto-classifies products, detects duplicates, and generates SEO descriptions at scale. Currently processing ~2M enrichments per day.
Let customers search with images. Extracts visual attributes—color, shape, texture—and retrieves similar products instantly.

Have you ever wondered what it would be like to chat with language models as naturally as you video chat with friends? Imagine sharing every random thought or question just as it pops into your mind



This is part 2 of creating an AI agent to manage and reply to your cold emails blog where we saw how to create an AI agent using Langchain which can classify and reply to your cold emails in your tone and style.



In this blog, we will explore how Langgraph can help us to automate complex and large workflows using its unique decision making and easy to understand architecture.



With Virtual Try-On(VTON) technology, your business can help customers feel sure about their choices and enjoy shopping in a whole new way. Are you ready to see how this simple yet powerful tool can help your business.



In this article, we will discuss a new trend in the generative AI field that is large action models that can not only give instruction on how to perform any task but can take action on user's behalf.



For LLMs, guardrails are crucial safety measures that guide our models to avoid unintended harm. Implementing these guardrails not only prevents errors and ensures compliance with regulations, but also boosts customer trust and your company's reputation...



Combining LLMs with techniques like SLERP, TIES, DARE, and MoE boosts capabilities without excessive computational burden. Uploading merged models to the Hugging Face Hub demonstrates the efficiency of this approach.



Latency, especially in the context of Large Language Models LLMs), plays a crucial role in determining their practical utility, especially in real-time applications where responsiveness is paramount.



Have you ever wondered what it would be like to chat with language models as naturally as you video chat with friends? Imagine sharing every random thought or question just as it pops into your mind



This is part 2 of creating an AI agent to manage and reply to your cold emails blog where we saw how to create an AI agent using Langchain which can classify and reply to your cold emails in your tone and style.



In this blog, we will explore how Langgraph can help us to automate complex and large workflows using its unique decision making and easy to understand architecture.



With Virtual Try-On(VTON) technology, your business can help customers feel sure about their choices and enjoy shopping in a whole new way. Are you ready to see how this simple yet powerful tool can help your business.



In this article, we will discuss a new trend in the generative AI field that is large action models that can not only give instruction on how to perform any task but can take action on user's behalf.



For LLMs, guardrails are crucial safety measures that guide our models to avoid unintended harm. Implementing these guardrails not only prevents errors and ensures compliance with regulations, but also boosts customer trust and your company's reputation...



Have you ever wondered what it would be like to chat with language models as naturally as you video chat with friends? Imagine sharing every random thought or question just as it pops into your mind



This is part 2 of creating an AI agent to manage and reply to your cold emails blog where we saw how to create an AI agent using Langchain which can classify and reply to your cold emails in your tone and style.



In this blog, we will explore how Langgraph can help us to automate complex and large workflows using its unique decision making and easy to understand architecture.



With Virtual Try-On(VTON) technology, your business can help customers feel sure about their choices and enjoy shopping in a whole new way. Are you ready to see how this simple yet powerful tool can help your business.



In this article, we will discuss a new trend in the generative AI field that is large action models that can not only give instruction on how to perform any task but can take action on user's behalf.



For LLMs, guardrails are crucial safety measures that guide our models to avoid unintended harm. Implementing these guardrails not only prevents errors and ensures compliance with regulations, but also boosts customer trust and your company's reputation...



Combining LLMs with techniques like SLERP, TIES, DARE, and MoE boosts capabilities without excessive computational burden. Uploading merged models to the Hugging Face Hub demonstrates the efficiency of this approach.



Latency, especially in the context of Large Language Models LLMs), plays a crucial role in determining their practical utility, especially in real-time applications where responsiveness is paramount.


Working with the Ionio team has been incredible. They took our complex, undocumented codebase and turned it into a clean, production-ready system with proper CI/CD, testing, and documentation. Their technical depth and professionalism raised the bar for our own internal standards. Despite limited time zone overlap, communication was seamless, with constant progress updates and zero blockers. I fully trust and rely on the team for all future projects.

Orbit Metrics - Founder & CEO
Working with the team was an outstanding experience from day one. They helped us move from concept to a full SaaS MVP in just six weeks and kept iterating rapidly from there. Communication was clear despite the time zone gap, and their responsiveness during critical moments was exceptional. The project management and professionalism made development smooth and fast. I’d absolutely collaborate with this team again for future products.

Wordout - Founder & CEO
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
Working with the team was an incredible experience from start to finish. They understood my idea instantly and delivered a solution before our first call. Communication was smooth, and their professionalism stood out throughout the project. What impressed me most was how effortlessly they bridged the gap between technical and non-technical understanding. I couldn’t recommend them more highly for anyone building something impactful.

GrowthLab growthlab.ie
"Ionio are true professionals. Rohan took the time to understand our business needs, helped us setup an efficient cold emailing automation system, and patiently walked us through the entire process. It is rare to find a company that is as transparent, reliable, and committed as Ionio. Highly recommend!"

Winchester College
Working with the Ionio team has been an absolute pleasure. They built a solid MVP that helped us quickly go to market and scale. Communication was seamless across time zones — always quick, responsive, and collaborative on Slack and WhatsApp. The team consistently delivered high-quality work and made the entire process effortless. I’d fully recommend them to anyone looking for a reliable, world-class tech partner.

Dex - Co-Founder
Ionio worked on our US hours with daily Slack updates — no timezone friction and no black-box surprises.Rohan already knew the pieces; they shipped a handwriting model and data-sourcing system in a couple weeks.That pipeline let us target the right prospects, acquire several assets, and generate multiple six-figure revenue on a $5–10k spend.

PSA 10 Invesment Group - Co-Founder
Working with the Ionio team has been an incredible experience. They instantly understood my vision and turned my SaaS idea into a clean, user-friendly product that exceeded expectations. The team is fast, reliable, and always meets deadlines without compromising quality. They made even complex transitions, like a SaaS acquisition, feel smooth and stress-free. I’d recommend them to anyone looking for a talented, trustworthy development partner.

Hypemail - Founder & CEO
Working with the team has been nothing short of amazing. They took my concept, understood it deeply, and turned it into a working SaaS in just eight weeks. The process was smooth, communication effortless, and results exceptional. Their attention to detail and speed made everything feel easy. I genuinely trust them with every part of my product journey.

Revvy - Founder
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
"Ionio exceeded our expectations in every aspect of building our MVP. Their ability to understand our vision, fill in the gaps in our requirements, and deliver a high-quality product within a tight timeline was truly impressive. The team's professionalism and dedication shone through, especially during the stressful launch period, where their round-the-clock support and quick resolution of issues were invaluable. With Ionio's expertise, we not only launched a successful MVP but also gained confidence in our product's potential. Working with Ionio was a game-changer for our startup journey!"

SupplierHQ - Co-Founder
"Ionio is a good partner for startups because they are willing to work with the client throughout the entire development process. This was essential for me as I didn't have a lot of experience building software products."
"Ionio is willing to take the time to understand the client's needs and build a product that meets their specific requirements. This was invaluable to me as I was starting out and didn't have a clear vision for what the final product should look like."

Standard Draft - Founder & CEO
"I had the pleasure of working with Rohan and his team, and it was a truly enlightening experience. They guided us through a thorough Discovery phase, asking the right questions and genuinely listening to our needs. What impressed me the most was their ability to understand our concept and transform it into something concrete. They provided what we needed, not just what we asked for.
The collaboration involved creating flow diagrams and a first draft proof of concept, showcasing their capabilities. This allowed us to propose the idea to clients and gauge its viability.
Ionio's creativity and willingness to challenge our concepts were outstanding. They provided valuable guidance and made the creative process exciting.I highly recommend Ionio for their expertise, professionalism, and ability to turn ideas into tangible solutions."

ClearlyTrained - Founder & CEO
"We needed to automate our monthly internal workflow to save time. I found Rohan, and his communication was excellent. They understood our needs, budget constraints, and North American business practices. We collaborated on the project workflow using flowcharts, Loom videos, and a Google Sheets mock-up. Rohan quickly understood and improved upon my ideas. They were transparent about pricing, timelines, and obstacles we faced. The fixed price agreement gave us peace of mind.
Ionio delivered the software on time and adapted to changes in our workflows. They were committed to project success and building a long-term relationship. The software saves us around 100shrs/ month and eliminates the need for virtual assistants. It streamlines our processes and facilitates scaling.
I highly recommend reaching out to Ionio for their exceptional work. Thank you, Rohan and Ionio!"

DealFlow - Founder
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
"Shout out to Rohan & the team at Ionio for their flawless communication and outstanding work on our SaaS project. We were facing a payment problem in the influencer agency space and needed technical talent…Rohan's communication was excellent, and he even suggested valuable improvements for our product. We provided designs and core functionality, and within eight weeks, they helped us ship our MVP. Rohan & the team at Ionio were proactive in debugging and implementing fixes. It was an incredible experience working with them.
I highly recommend Ionio for AI and SaaS projects. Thank you!"

PayBatch - Founder & CEO
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
"We consulted with the lonio team on a crucial piece of Infrastructure we were blocked on. In Just 2 sessions, they were able to unblock us and helped save thousands $$$. In trial and error cost. lf you're a bootstrapped SaaS founder. it's easy to skip critical infrastructure decisions that impact the long-term health of your software. This knowledge is usually very costly (either in time or in dev cost), so consulting with someone like Rohan and his team is a no-brainer if you need clarity on to what the best steps forward are. Do it even before you start coding, or as soon as possible! Bonus: Rohan is always happy to extend sessions and truly help out."

Saral - Founder & CEO
"Ionio has been exceptional. They have been accommodating with cultural and language barriers, and their availability during our working hours has made communication seamless. They provided valuable expertise and suggestions for our product roadmap. They consistently deliver on time with minimal bugs. Overall, Ionio has been the perfect partner for our outsourced development needs, and we look forward to continuing our collaboration in the future."

Veerview - Founder & CEO
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
"Ionio has been a trusted partner to Recommendify for the last year. Their CEO Rohan is an invaluable source of advice on emerging technology trends and building remote teams in a cost-effective way."

Recommendify - CEO
Rohan Sawant, the CEO of Ionio does excellent consulting work for my business. I can't say enough good things about him and his team of associates. He's a great guy to work with and he works hard for us. He has extensive technical knowledge of Web Development, Programming & Online Marketing. He's is always organized, responsive and accountable. He takes pride in his work and is highly motivated. He's a talented guy with a good work ethic. I could recommend him for all sorts of work and know he would do a good job.

US Commercial Photography Business Owner
The Ionio team is just fire. Want something done fast? “Yep Yep”. Want something cool and innovative? “We can do that”. Nothing is beyond their reach. They are available to chat, strategize and revise. Simply put - they get it done and we enjoy working with them. Great people!
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FIT24 - Founder & CEO
We'd be happy to refer your work in future.
Social Asset Measurements - Toronto, Ontario
Rohan and his team definitely know what they're talking about when it comes to building software. As an engineer myself, I can totally vouch for Rohan and his team! They're not one of those devs where they fuck you over with overpriced quotes and crappy made projects. Man really knows how to deliver, and most importantly -- executing fast on that.

Influetize
Holy SMOKES! I had the pleasure of getting to meet with Rohan and he patiently walked me through a ton of answers I've had about the SaaS game and the technical side of SaaS (where I'm most in the dark). Extremely helpful, sharp, highly recomended!

Text An Offer - CEO
I reached out to Rohan when I was looking for a development agency to build a SaaS for me. He was able to come up with the basic architecture within like 30 minutes then quickly sent over a technical overview, cost estimate, risks, limitations and more. Rohan even went out of his way to research and refer me to a few relevant projects - all based off a short description I gave Rohan of what I wanted. I was impressed by not only his technical proficiency but also his speed and transparency. Rohan knows his tech, I'd. happily trust him to build a SaaS for me any day.

CEO - Cold Email Champs
I am a follower of Rohan on Twitter and I was always impressed by how well he understood SaaS. I was curious and had some questions about services and how he validates product ideas. I jumped on a call with Rohan at Ionio. I was impressed by Rohan's experience and advice he gave me on idea validation. If you are looking to get a SaaS or an App built, I would happily trust guys over at Ionio

Kadabra Labs
Rohan (& the team) at Ionio provided excellent consulting on the development of our software application process coupled with insights into customer success and application. He inquired, listened, and provided solutions to help me, with selfless regard only for my own interest. If there is anyone interested in building software to help themselves or their customers' success, Rohan is the man for the job.

Founder, Olexicon
Rohan helped me find my first 10 customers by re-positioning my SaaS into a white-glove service first. This let me get value directly to the customer first without having to spend 6 months building a product in the dark. If you're running a SaaS, I would highly encourage you to chat with Rohan!

Text An Offer - CEO
"If you're in the exploratory, initial phase of your App Development venture, I highly encourage Rohan & the team at Ionio as a guide to walk you through it. They are the kind of personalities you need right now."
"Communication with Rohan is always warm, straightforward, and based on bidirectional trust that money just cannot buy. If you cannot afford to get it wrong the first time, you should go with Rohan."

CEO
I have had the delight and pleasure to be acquainted with Rohan Sawant over the past few years… He has made valuable contributions to the online community that we are both members… The projects that I have seen him work on have beencommunicated in a fashion that provokes interest and further questions… There is also the willingness to ask for information from other areas, and incorporateimportant concepts into his projects… I look forward to the continuing progress of Rohan's work – this is one to watch.

Context Tester / Writer
I had a new idea for a SaaS and was looking to validate the idea. I came across Rohan and we outlined some plans to get from A to B faster. Saving me a couple of days of planning, priceless.
I approached Rohan for his suggestion regarding an issue I was trying to resolve. He has responded pretty soon and suggested few changes in the code which worked out in resolving the issue. He has good knowledge of various aspects of Web frameworks in Python. Thank you for your response and suggestions.

Lead Developer at National Collateral Management Services
I had an issue with AWS Kinesis Video Stream SDK CPP library for compiling and building G Streamer plugin for kinesis video stream service. I found that Rohan was one of the contributor for the library and I hit him up for a solution. With his great python knowledge and experience using docker, he suggested me the best solution that I could get for the problem. He was really responsive and professional in his way of explaining on how to tackle the issue.

Student Researcher at WIMTACH
Not many people can be so efficient and helpful as Rohan was. He is knowledgeable and a pleasure to work with. When I was going through the hardships of my current project, he was somebody that I trusted and looked toward for guidance and advice. His overall presence had a positive impact on my work along with my individual knowledge. He helped me in understanding Azure infrastructure and many more. I'm sure he'll be an asset to any organization he joins.
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AWS Certified Solutions Architect
Rohan has an extremely strong grasp over the intricacies, complexities, and Challenges of working with Deep Learning, Machine Learning, and Software in general. I reached out to Rohan when I needed help with an OpenCV Python issue I was having trouble with. He was surprisingly excited to help me with it, Rohan was able to fix something less than an hour. He even went on to answer my corresponding Stack Overflow. So that others could benefit from it as well. Rohan is technically strong, a real people person and someone whom I can see myself collaborating with for several projects to come in the near future.

PhD in AI
We are a very lean core team, so can only take on 3-5 partners at a time. The next step is a 30-minute AI Strategy Call where we'll map your market's biggest opportunity. You’ll meet me, Rohan Sawant, Founder.
An engineering team builds what you spec. We bring a proven framework—market deconstruction, adoption playbooks, ROI dashboards—that ensures the feature wins. You're buying a 5x faster path to revenue, not just code.
That's exactly why we build moats, not features. Our architectures use your proprietary data and customer relationships—things Shopify can't replicate. We future-proof against commoditization.
Every engagement starts with a $5-25K AI Strategic Audit. You get the full battlefield map before committing to build. No blind bets.
Perfect. We embed with them, upskill them in our 90-day sprint, and ship 10x faster. You keep the IP; we keep the execution risk.
We build board-ready dashboards that track impact on churn, LTV, and upgrade rates. If we can't measure it, we don't ship it.
We are a very lean core team, so can only take on fewer than 3-5 partners at a time. We work better with companies who have flat hierarchies, lack of extended middle management, those who value relentless intensity & total ownership in execution over red tape, busy work & politics. We would not be a good fit for slow-moving organizations resistant to change, iteration & speed.

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